Effective Date: September 20, 2026
1. Independent Service Provider Disclosure
BookStay.info operates strictly as an independent travel assistance and customer support platform. We are NOT an airline, hotel chain, resort owner, or official representative of any third-party travel company, online travel agency (OTA), or airline brand.
2. Third-Party Travel Supplier Terms
All travel arrangements, including flight schedules, seating options, hotel room rates, cancellation penalty structures, modification fees, and refund eligibility, are controlled exclusively by the respective third-party airlines, hotels, and suppliers. BookStay.info does not determine third-party prices, inventory availability, or supplier rules.
3. Pricing & Real-Time Availability Disclaimer
Flight fares and hotel room rates quoted on this website or during telephone support consultations are subject to real-time supplier fluctuations, tax adjustments, and availability constraints. Prices are not locked or guaranteed until a booking is finalized and confirmed according to the specific provider's terms.
4. No Endorsement or Brand Affiliation
Any third-party brand names, trademarks, carrier logos, or property names mentioned on BookStay.info are used solely for descriptive and identification purposes. Mention of these brands does not imply endorsement, sponsorship, or official affiliation between BookStay.info and those respective third-party brands.
5. Recommendation to Travelers
We strongly recommend that all travelers thoroughly review the specific airline, hotel, or supplier cancellation rules, refund windows, baggage allowances, and travel documentation requirements before completing any booking or authorizing booking modifications.
6. Contact Us
For questions or clarifications regarding this General Disclaimer, please reach out to our team:
Website / Brand: BookStay.info
Customer Support Phone: 8557582910
Business Address: 443/37 Nguyen Dinh Chieu Street, Ward 5, District 3, Ho Chi Minh City 790935